Why 43% of California Contractors Filed Claims — And How to Prevent It

Written by Luke Leyton | Aug 22, 2025 3:15:00 PM
 

If nearly half of contractors in your state were forced to file an insurance claim last year, would your business be ready?
Are you confident it could withstand the financial, legal, and reputational impact that often follows a claim?

In California, 43% of contractors filed claims in the past year, making it one of the most challenging states in the country for the construction industry. Many, however, have found ways to bring that number down significantly by rethinking their approach to risk.

This guide examines:

  • Why California’s claim rates are so high, and which sectors are most exposed

  • The most common claim types and what’s driving them

  • Proven strategies from contractors with the lowest claim rates

  • Technology tools that help prevent costly incidents before they occur


The California Contractor Claims Crisis

A 43% annual claim rate isn’t just a troubling statistic—it’s a direct threat to profitability and business continuity. It represents stalled projects, inflated insurance premiums, legal disputes, and in some cases, closures.

The forces driving this trend include:

  • Complex, changing regulations

  • Exposure to wildfires, earthquakes, and other natural hazards

  • Rising project values

  • Labor shortages affecting on-site safety

  • Increased reliance on subcontractors with inconsistent risk controls

The difference between struggling and thriving often comes down to how risk is managed—proactively or reactively.


Who’s Most at Risk?

General Contractors

The highest claim frequencies—over 52% in metro hubs like Los Angeles and San Francisco—come from general contractors. Oversight of entire projects, including subcontractor performance, creates wide exposure. High-value builds and complex regulatory environments amplify the risk.


Specialty Contractors

  • Electrical – Around 28% claims rate, reduced by strict code compliance.

  • Roofing – Approximately 47% claims rate due to fall hazards, weather, and waterproofing failures.

  • Plumbing – Roughly 35% claims rate, but often higher severity due to water damage.

  • Solar & HVAC Automation – 31–33% claims rate, with risks tied to technical complexity and warranties.


Size, Experience, and Location

  • New businesses (<4 years) account for 75% of workers’ comp claims.

  • Small firms (<10 employees) average 48% claim rates; large firms (>50) see 31%.

  • Bay Area contractors report claim rates about 15% above the state average.


The Most Common Claim Types

  1. Workers’ Compensation
    – 42% of claims, driven largely by falls and equipment incidents.

  2. General Liability
    – 31%, often property damage or third-party injuries.

  3. Professional Liability
    – Rising due to design-build responsibilities and defect claims.

  4. Cyber Incidents – Breach costs average $180,000.

  5. Environmental & Regulatory – Soil contamination and compliance violations can reach millions.

  6. Theft & Vandalism – 15% of claims, averaging $45,000 per incident.

  7. Subcontractor Issues – Defaults and inadequate coverage make up 28% of general contractor claims.


Proven Ways to Reduce Claims

  • Risk Identification and Monitoring – In-depth pre-bid assessments and weekly reviews catch problems early.

  • Safety Leadership – Executive involvement reduces claims by nearly one-third; extensive annual training further lowers risk.

  • Clear Communication and Records – Digital platforms for project updates and change orders help prevent disputes.

  • Contract Strengthening – Defined liabilities, verified coverage, and staged dispute resolution processes reduce exposure.

  • Quality Control – Material inspections, workmanship checks, and proactive warranty handling prevent defect-related claims.


Technology That Strengthens Prevention

  • Construction Management Software – Centralizes schedules, safety logs, and budgets.

  • AI & Predictive Analytics – Anticipates risks based on project data and external factors.

  • Mobile Apps – Enable instant hazard reporting with location and image capture.

  • IoT Sensors – Monitor safety conditions, structural stress, and environmental factors in real time.


Practices of Low-Claims Contractors

  • Leadership actively involved in safety and risk oversight

  • Extensive pre-project planning with stakeholder alignment

  • Safety standards exceeding legal minimums

  • Strong financial reserves and bonding capacity

  • Ongoing improvement culture supported by data and lessons learned


A Safer, More Resilient Business

With nearly half of California contractors facing claims each year, the gap between those struggling and those succeeding is widening. Those who treat prevention as a business priority are building safer work environments, protecting profitability, and earning stronger reputations in the market.

For contractors who want the same stability and competitive advantage, the next move is to explore coverage options and strategies tailored to their specific risks.

Get a Quote and see how your business can be better protected against the realities of California’s construction environment.